Our support is out of this world.

Don't take our word for it! Check out these stats pulled
directly from our help desk system to prove it.

The stats listed above are periodically sampled from a rolling six month average. Your experience in individual tickets may vary from the metrics listed above, based on our business hours, observed holidays, complexity/severity of your issue, etc.

Support Channels

Search Documentation

Search Documentation

Have a question or just getting started with one of our products? Our documentation may already hold the answer!

Pre-Sales & Billing

Pre-Sales & Billing

Have a billing or account question? Check out our billing documentation or drop us a line.

Support Tickets

Support Tickets

Need technical assistance? Our support team is available Monday - Friday 10 AM - 6 PM Eastern.

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Advanced Permissions

Advanced Permissions

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Entry Automation

Entry Automation

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Fillable PDFs

Fillable PDFs

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One-Time Password

One-Time Password

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Other Documentation

Can I Upgrade My License?

Finding yourself bumping up against the limits of your current license? Licenses can be easily upgraded from your CosmicGiant account at any time.

What Happens If My License Expires?

Check out our comprehensive breakdown on license expiry that is designed to cover all frequently asked questions in regards to an expiring license.

Changelogs

Your one stop shop to reviewing a list of all changes ever made to our products.